Apologizing for Better Engagement

According to an ancient parable, a king quarrels with his son and in a fit of rage, exiles the son from the kingdom. After a number of years, the king’s heart softens and he sends his ministers to find his son and ask him to come home. But the son resists the invitation. He feels … Continue reading Apologizing for Better Engagement

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Feedback Shows you Care

One of Gallup’s 12 Questions for employee engagement states "My supervisor or someone at work seems to care about me as a person." The phrase "cares about me" may be interpreted by employees in many different ways. Recently it was shared with me that feedback is a way of showing your employees you care about … Continue reading Feedback Shows you Care