Apologizing for Better Engagement

According to an ancient parable, a king quarrels with his son and in a fit of rage, exiles the son from the kingdom. After a number of years, the king’s heart softens and he sends his ministers to find his son and ask him to come home. But the son resists the invitation. He feels … Continue reading Apologizing for Better Engagement


Feedback Shows you Care

One of Gallup’s 12 Questions for employee engagement states "My supervisor or someone at work seems to care about me as a person." The phrase "cares about me" may be interpreted by employees in many different ways. Recently it was shared with me that feedback is a way of showing your employees you care about … Continue reading Feedback Shows you Care